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Corporate Accountability / THE JOURNAL

Qantas Under Alan Joyce: Executive Pay, Profits and Accountability

A critical look at the tension between shareholder returns, executive incentives, employees and public trust.

The Rise and Fall of Qantas Under Alan Joyce: Profits, Bonuses, and Corporate Controversies

Alan Joyce's tenure as CEO of Qantas, spanning from November 2008 to September 2023, was marked by significant financial maneuvers, strategic decisions, and controversies that have sparked debates about corporate ethics and shareholder value.

Financial Performance and Shareholder Returns

When Joyce assumed leadership in November 2008, Qantas shares were trading at approximately $2.20. Upon his departure in September 2023, the share price was around $5.60. This represents an increase of about 154% over nearly 15 years, equating to an annual growth rate of approximately 6.5%. While this indicates growth, it's modest compared to broader market indices over the same period.

During his tenure, Joyce received substantial remuneration. In the 2016-17 financial year, his total pay package nearly doubled to $24.6 million from the previous year's $12.96 million. Even after a $9.3 million reduction in his final year, Joyce took home $14.9 million in 2023. Over his 15-year leadership, his cumulative earnings are estimated to be in the tens of millions, a figure that has drawn criticism given the company's performance and shareholder returns.

Asset Revaluations and Profit Reporting

Critics have pointed out that under Joyce's leadership, Qantas engaged in significant asset write-downs, particularly concerning its aircraft fleet. These write-downs were followed by subsequent revaluations, which contributed to reported profits. Such accounting practices, while legal, have been viewed by some as strategies to present a more favorable financial position without corresponding operational improvements.

Outsourcing and Cost-Cutting Measures

In a bid to reduce operational costs, Qantas outsourced various functions to overseas entities. Notably, in 2020, the airline outsourced 2,000 ground handling jobs, a move that was later deemed illegal by the Federal Court. This decision not only led to legal challenges but also damaged the airline's reputation, with many viewing it as contrary to Australian values and detrimental to loyal employees.

Government Support and Profitability During COVID-19

During the COVID-19 pandemic, Qantas received approximately $2.7 billion in government support, including $900 million from the JobKeeper program. Despite this assistance, the airline declared significant profits in subsequent years, leading to calls for the repayment of these funds. However, both the airline and the government have ruled out repaying the subsidies, a stance that has been criticized as corporate misbehavior and holding the government to ransom.

Corporate Governance and Accountability

In response to mounting controversies, including the illegal sacking of workers and the sale of tickets for canceled flights, Qantas conducted a governance review. The review led to a $9.3 million reduction in Joyce's final pay and a 33% cut in bonuses for other senior executives. While these measures were intended to demonstrate accountability, many stakeholders viewed them as insufficient, given the scale of the issues and the impact on the airline's reputation.

Conclusion

Alan Joyce's leadership of Qantas was characterized by aggressive cost-cutting, strategic financial decisions, and significant controversies. While the airline achieved certain financial milestones, these were often overshadowed by actions perceived as unethical and detrimental to employees and shareholders. The modest shareholder returns, juxtaposed with substantial executive remuneration, have led to ongoing debates about fairness and corporate responsibility in Australian business practices.

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